The Alternative Dispute Resolution (ADR) in Italy it is a simple and out-of-court procedure that allows the rapid resolution of disputes between business-to-business (B2B) or business-to-consumer (B2C).
The ADR was introduced in Italy by the Legislative Decree no. 130 of 6 August 2015, transposing the consumer ADR directive 2013/11 / EU.
HOW IT WORKS AND WHICH ARE THE ADVANTAGES OF ADR?
The Alternative Dispute Resolution takes place through a public or private entity which is registered in a specific registry managed by the competent authority.
The competent ADR implements a series of proceedings (arbitration, mini-trial or executive appraisal, mediation, etc.) aimed at resolving the disputes in a neutral way.
As properly stated by the Ministry of Economic Development: “The advantages of ADR consist in the quick and effective resolution of consumer conflicts and in the streamlining of the judicial burden, since the procedure is carried out through “alternative” ways without having recourse to the judge. Furthermore, it prevents consumers, discouraged by the costs and duration of the legal proceedings, from giving up the protection of their own rights”.
GIOVANNI VOLONTERIO: BUSINESS CONSULTANT MILAN
Giovanni Volonterio combines experience and preparation offering a complete service to such companies and individuals who need mediation for commercial dispute resolution and business dispute resolution.
The Alternative Dispute Resolution it is an effective tool that guarantees dispute resolution, avoiding the recourse to the courts as well as long time judicial proceedings.
For any request or further information, feel free to contact us!
